39 | DET/CHE 2024

In this presentation, we will demonstrate our new quality assurance dashboard. We will show search filters, what data it uses and different graphs available. Our quality assurance dashboard was developed by Institutional Effectiveness & Research department to visualize the impact that the Campus Quality Assurance initiative has had on student success. The purpose of the dashboard is to provide a high level graphical view of before and after changes in non-passing grades data, along with the ability to go into specifics such as First Gen, Under Represented Minorities (URM), and the annual academic years etc. It provides a visual that demonstrates that QM certified trainings and certified courses does have a positive impact on student learning.

By the end of this session, you should be able to:

1. Identify search filters for the quality assurance dashboard
2. Gather data from a quality assurance dashboard
3. Recommend uses for the dashboard.

How can you support AI education for a diverse campus audience with a small faculty development team and limited funds? Leverage your campus and system community of experts! This presentation will share how our campus created an AI professional development certificate program that utilizes existing talent to save time and money while embracing the Universal Design for Learning principle of choice in learning. The choose-your-own-adventure format will be illustrated to show (a) avoiding the cost of reinventing the wheel, (b) engaging multiple campus constituents, and (c) allowing for growth and change over time.

By the end of this session, you should be able to:

1. Strategies for Leveraging Existing Resources: Attendees will learn how to identify and utilize the expert talent and resources already available within their campus community to develop cost-effective AI education programs,
2. Implementation of Flexible Learning Models: Attendees will understand how to design and implement a choose-your-own-adventure format that accommodates diverse learning preferences and needs, consistent with Universal Design for Learning principles.
3. Sustainable Program Development: Attendees will gain insights into creating scalable and adaptable AI certificate programs that can evolve over time, ensuring long-term engagement and relevance for various campus audiences.

Engaged students are active, and they pay attention, take notes, listen, ask questions, respond to questions, participate, and react. Instructors and students recognize the engagement benefits of remote teaching technologies such as spontaneous discussions, polling, and group work from their pandemic experiences. These can now be integrated into face-to-face, online, and hybrid classes to make participation effortless and engaging. Learn how to leverage gamified interactions and seamless integration to create an environment where students are not just passive listeners but active participants. Join us to explore the role of AI-fueled technology & tools in unlocking the secret to keeping students engaged, motivated, and excited to learn.

By the end of this session, you will be able to:

1. Learn practical strategies for frictionless participation & engagement
2. See how enhanced classroom dynamics result in a more vibrant learning atmosphere
3. Get introduced to AI-fueled tech for student engagement in a post-pandemic hybrid world

In late 2020, UC San Diego's service desk received a ticket from a concerned professor indicating that a machine captioning system had incorrectly transcribed multiple instances of profanity or offensive words from a Zoom-based lecture. What began as a technical investigation quickly turned into a broader discussion of censorship, academic freedom, and the ultimate impracticality of educational institutions being able to meet basic accessibility standards for multimedia. In this talk we'll discuss this and other similar incidents at UC San Diego, offer ideas for how schools can realistically approach meeting WCAG AA accessibility standards, and invite participants to provide solutions of their own.

By the end of this session, you should be able to:

1. Identify challenges higher institutions encounter with meeting multimedia accessibility standards  
2. Summarize how Zoom and Kaltura's profanity filters work
3. Explain how profanity filtering and academic freedom are at odds
4. Devise possible solutions for higher education institutions meeting WCAG AA accessibility standards

Resistance and conflict are not strangers to the faculty member-instructional designer relationship, particularly when roles are not clearly delineated. In his 2021 article, “The Collaborative Mapping Model: Relationship-Centered Instructional Design for Higher Education,” Jason Drysdale proposes a process to support faculty with their course design and development process and defines the role of the instructional designer as a collaborator, where the emphasis is on the relationship more than the product.

The instructional designers at California State University implemented this model with 40 faculty by offering a stipend to re-design face-to-face courses to online formats, including hybrid and fully asynchronous courses. The re-design process is currently taking place. An evaluation survey will be administered to faculty and instructional designers, and the results will be shared at this conference.

By the end of the session, participants will be able to:

1. Describe the Collaborative Mapping Model (CMM) process
2. Compare and contrast the experience of CSUF instructional designers with their own campus and imagine what the CMM process could look like for their institution.
3. Adopt and adapt the CMM forms developed at CSUF to meet their own needs.

With a focus on support and adapting to the evolving educational landscape, organization structural changes may need to occur. The change process from idea to implementation should be done thoughtfully and precisely to accurately take into account the intended goals and the required steps to meet those goals. At one large university, two departments that supported the campus community with pedagogy and technology related topics began the process of merging into one. The development of a new cohesive unit required a focus on the intended outcomes of the change and the impact it could have on those both internal and external to the departments. In addition, it  needed to highlight and reflect the expertise of the staff members. This session will briefly discuss the process of merging academic support units, reasons that mergers might occur, and best practices to implement the changes that positively impact the evolving needs of the campus community. 

At the end of this session, participants will be able to:

1. Participants will discover which change processes can lead to a successful merger of academic departments.
   
2. Participants will examine how a transparent approach to organizational change can generate a stronger, cohesive, and cooperative department.
   
3. Participants will identify how the naming of a department has an impact on the broader community.

In the summer of 2023, faculty generative AI training was rolled out at Cal State Monterey Bay. By the summer of 2024, the need for additional faculty development was evident. In this presentation, you will explore how we supported our faculty to actively apply what they learned, by integrating generative AI into their curriculum and into their instructional materials development process. Our goal with this session is to share our practices and support other institutions to learn from our wins, and even more importantly, from our mistakes!

After attending this session, participants will be able to:

1. Explore a framework for incentivizing continued faculty development around generative AI
   
2. Identify resources, challenges, and benefits of furthering generative AI faculty development
   
3. Strategize a method for furthering generative AI curriculum adoption by faculty

Accessibility and design take center stage in an online environment, but true equity begins long before your curriculum committee gives the green light to a new course. Join us to delve into the transformative power of instructional design. Investigate how these principles can elevate student outcomes and explore creative strategies to seamlessly weave instructional design into your educational programs, optimizing every student's learning journey. 

At the end of this session, participants will be able to:

1. Evaluate your institution’s ability to support student learning through its current curriculum development and instructional design practices. 
2. Identify strategies to effectively integrate instructional design principles to improve student outcomes and promote equity within their educational setting. 
3. Develop steps to implement those strategies at their campus to foster collaboration and strategically integrate instructional design principles into the course development process, resulting in courses that prioritize inclusivity and equity.